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 Our Live Operators apply the
purest form of 1-to-1 customer services and sales approach
to provide your website visitors an experience they deserve
which is live interaction and the highest level of customer
relationship. During this interaction our live operators
help you identify the visitors, differentiate them from the
rest and provide a lead. We then customize and personalize
the process for your website on a daily basis. Our staff
works long hours to execute customized services on your
behalf, and remains in constant touch with you.
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Our Chat
Agents promptly answering live chat /email requests on
YOUR website.
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24/7 Service
available – no more lost sales.
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Highly
efficient! - one Chat Agent can handle multiple chats at
the same time.
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Affordable!
– as low as $2.00 per hour* for dedicated operators.
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Professional
Chat Agents – hired and trained according to your
specifications.
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Ability to
proactively initiate chats, push surveys, co-browse,
etc.
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Use the chat
transcripts to update and improve your knowledgebase.
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No busy
signals or “on hold” delays for your customers.
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Customers
with dial-up ISP access can stay online while receiving
live support.
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No expensive
telecom equipment, toll free numbers, or extra office
space.
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Better
customer service means MORE SALES!
At Webatalk, we
offer our Chat Support Service for both technical as well as
non-technical products/services. We recruit minimum
Microsoft Certified Engineers for our technical support
department and look for talent that has the aptitude towards
troubleshooting technical issues.
For our non-technical support team, we provide in-depth
training to our professionals about your products/service
and also ensure that they are experienced enough to deliver
correct solutions to your customers. We also do performance
audits from time to time to
identify and remove bottlenecks in our current process, thus
offering you quality Live Chat Support services on ongoing
basis.
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