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To ensure that solutions are delivered on time, in scope,
and within budget, it is critical to maintain total control
over development process. We implement a 5 Step approach to
projects that includes standardized project delivery
methodologies, productivity and project management tools.
Throughout each
and every project we follow the same off-the-shelf scenario
to align technologies, people, processes, and plans.
Webatalk established internal standards plus proprietary
tools and technologies allow us to boost development
process, while continuous Quality Assurance guarantees high
reliability.
Step 1: Contact our Sales Team
Filling out quick Webatalk Buzz form/Live chat on your left
hand side or by calling us will connect you to a experienced
sales executive, whose primary task is to get to know the
nature of your business what business needs you may have.
Because our knowledgeable salesperson will take the time
knowing your business, we will be able to implement
customized services and solutions that would work best for
you.
Step 2: Proposal Signing
Once our sales executive has identified your business needs,
a written and detailed proposal outlining suggested services
and prices as discussed in your initial conversation will be
sent to you. A partnership between you and Webatalk may be
created once you are fully satisfied with the account
details.
Step 3: Setting up your account
After the initial stages of setting up your account
is carried out, your salesperson will confirm some basic
account decisions and handling details, such as creating
your customized greeting and your FAQ section.
After initial
information is taken, you will be introduced to your
Webatalk Client Services Representative, who will remain as
your primary contact for the duration of your account. This
is a dedicated executive who fully understands your account,
and will be able to handle any questions or concerns you
have at any time.
During the next few days
your client services representative will work on processing
all your information in order to reach your targeted 'Go
Live' date. During this period, technology is set up and
tested, specific account information and customized scripts
are implemented, and our team will be trained on the
specifics of your account.
Step 4: Go Live!
Once you are completely satisfied with your account
details, your account will 'Go Live"!
Step 5: We deliver results!
Your Webatalk client services representative will monitor
your account closely to make sure we are always meeting your
expectations. If you need to make any changes to your
account at any time, we will implement those changes right
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