|
 Webatalk
is a leading provider of offshore-based Technical Support
Services/IT Support. Our clients consist of large, medium
and small corporations who trust Webatalk to manage their
customer care operations with their most valuable
assets—their customers and their brand. Webatalk has earned
this trust through years of dedication, delivery, and
results.
Our focus is not just to provide excellence in customer
care, but to help our clients reduce their operating costs,
improve customer satisfaction, and maximize the value of
every customer touch-point.
The demand from simple to complex technology products has
altered expectations. We provide customized and various
levels of technical support for businesses and consumers.
Our extended service also includes product information
requiring specialist knowledge and complex issues
management. Support is also provided for escalation and high
end queries.
-
Trouble
shooting support
-
Installation
support
-
Software
usage and problems
-
Application
and desktop related queries
-
Internet
related queries
-
Connectivity
related problems
-
Computer
hardware queries
-
Product
related services
-
Product
upgrading & accessories
Webatalk has
successfully worked on pilots, followed by an increase in
size and scope of projects, without falling short on project
metrics. |
